[mpc_accordion preset=”mpc_preset_9″ content_preset=”_mpc_preset_4″ auto_indent=”” opened=”3″ title_font_preset=”mpc_preset_68″ title_font_color=”#888888″ title_font_size=”16″ title_font_transform=”uppercase” title_font_align=”left” title_background_color=”#ffffff” title_border_divider=”true” title_border_css=”border-top:0px;border-right:0px;border-bottom:0px;border-left:0px;border-color:#cecece;border-style:solid;border-radius:0px;” title_padding_divider=”true” title_padding_css=”padding-top:7px;padding-right:10px;padding-bottom:7px;padding-left:10px;” title_margin_divider=”true” title_margin_css=”margin-top:10px;margin-right:0px;margin-bottom:0px;margin-left:0px;” hover_title_color=”#333333″ hover_title_background_color=”#ffffff” content_font_preset=”mpc_preset_13″ content_font_color=”#888888″ content_font_align=”left” content_background_color=”#f5f5f5″ content_border_divider=”true” content_border_css=”border-top:0px;border-right:3px;border-bottom:3px;border-left:0px;border-color:#cecece;border-style:solid;border-radius:0px;” content_padding_divider=”true” content_padding_css=”padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;” content_margin_divider=”true” content_margin_css=”margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;” border_css=”border-radius:0px;” margin_divider=”true” margin_css=”margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;” mpc_icon__transition=”slide-right” mpc_icon__icon=”fa fa-angle-down” mpc_icon__icon_color=”#888888″ mpc_icon__icon_size=”20″ mpc_icon__padding_css=”padding:10px;” mpc_icon__hover_icon=”fa fa-angle-up” mpc_icon__hover_icon_color=”#333333″ mpc_icon__mpc_tooltip__border_divider=”true” mpc_icon__mpc_tooltip__padding_divider=”true”][mpc_accordion_tab title=”To which countries does YUNIQU ship?”][mpc_textblock content_width=”100″ font_size=”16″]We ship worldwide. A complete list of all countries can be found by entering your address data in the checkout.

Corona Update: Due to the current situation, there may be delays in shipping within the European Union and third countries. The shipping delay is currently 2-5 days. Samples and subscription products cannot be shipped to the United States at this time. The delivery of perfume in regular sizes (full-size) is still possible. There is no shipping delay within Germany.

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[/mpc_accordion_tab][mpc_accordion_tab title=”How much are the shipping costs?”][mpc_textblock content_width=”100″ font_size=”16″]Germany

Shipments within Germany are free of charge for orders above 25€ . For orders under 25€ we charge a flat rate of 2.50€ per order.

Orders for subscription products are free of charge!

European Union

Shipments within the European Union are free of charge for orders above 50€ . For orders under a value of 50€ we charge a flat rate of 4.50€ per order of samples and 9.95€ for orders of regular sales goods (perfume bottles).

Orders for subscription products are free of charge!

Third countries

Orders to third countries outside the European Union are free of charge for orders over 150€ . For orders under a value of 150€ we charge a flat rate of 5.90€ per order of samples and 19.95€ for orders of regular goods (perfume bottles).

Orders for subscription products are free of charge![/mpc_textblock]

[/mpc_accordion_tab][mpc_accordion_tab title=”When will I receive my order?”][mpc_textblock content_width=”100″ font_size=”16″]If the products are in stock, your order will be shipped within 1-2 business days. If the item you ordered is no longer in stock, shipping will be delayed by 1-5 business days. Don’t worry, of course we will always inform you about the status of your order.

When your order arrives depends on which country it is delivered to.

Shipping time

Germany

1-3 business days after shipping

European Union

3-5 business days after shipping

Third countries

7-10 business days after shipping

Please note that there may be occasional delays by the customs authorities of your country. We have no influence on this.

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[mpc_textblock preset=”default” content_width=”100″ font_size=”16″]Shipments within Germany and the European Union are sent by Deutsche Post.

For orders placed outside the European Union, we use Deutsche Post in combination with a national postal company. Deviations from this are possible. We always try to choose the cheapest and safest shipping route for you.[/mpc_textblock]

[/mpc_accordion_tab][mpc_accordion_tab title=”How can I track my order?”][mpc_textblock content_width=”100″ font_size=”16″]Orders of full perfume bottles and individual samples

Once your order has been shipped, you will receive an email from us with your tracking link. You can use this link to track your shipment at any time. Tracking is possible approximately 24-48 hours after receipt of the confirmation email.

Subscription orders

As soon as your order is shipped, you will receive a notification by email from us. To receive an update on the status of your shipment, please contact our customer support via the contact form.

 

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